SUPPORT
Get unstuck and get back to work.
Good support should solve the problem—not send you through a maze of canned replies.
Free support
Documentation plus best-effort email support with no guaranteed response time. We will help where we can, but Free support does not include a service-level commitment.
Pro support
Priority email support for installation, configuration, and troubleshooting. Pro requests are placed ahead of Free requests, without promising a response time we cannot reliably meet.
Before you contact us
Choose the product
Tell us whether the request concerns Store Discovery Audit, AnswerHawk, Delete Old Posts and Pictures, Weekly Menu Manager, or WizeHawk generally.
Include versions
Include the WordPress version, plugin version, plan, and any relevant WooCommerce version.
Describe the steps
Tell us what you were doing, what you expected, what happened, and any exact error message shown.
Keep sensitive information out of the message.
Never send WordPress passwords, mailbox passwords, API keys, license keys, payment-card details, private customer messages, or other credentials through the contact form.
Need direct help?
Use the contact form and include the details above so we can start with the problem instead of asking for basic information first.