DOCUMENTATION
Clear answers, without the jargon.
Start with the product you use, follow the setup path, and find the exact setting or workflow you need.
Store Discovery Audit
Crawler access, product readiness, structured data, activity, and regression checks for WooCommerce.
AnswerHawk
Mailbox connection, ticket handling, Answer Library, AI review, and safe automation.
Delete Old Posts and Pictures
Scan, review, and clean aging content and images.
Weekly Menu Manager
Menu setup, scheduling, ordering, pickup, production, and display workflows.
Store Discovery Audit
Built specifically for self-hosted WordPress sites using WooCommerce. It works locally without a WizeHawk cloud account or external AI API.
1. Run the scan
Review WordPress visibility, robots.txt, sitemaps, product URLs, individual crawler access, product data, and structured data.
2. Fix blockers first
Start with blocked crawlers and inaccessible products, then improve weak identifiers, descriptions, images, variations, shipping, and returns data.
3. Watch for changes
Use scheduled scans and local history to catch regressions after catalog, plugin, theme, or settings changes.
Important: A passing technical check never guarantees that an AI system will crawl, cite, recommend, rank, or purchase a product.
AnswerHawk
AnswerHawk requires WordPress 7.0 or newer. It connects directly to a support mailbox and uses the AI provider configured under WordPress Settings → Connectors.
1. Connect mail
Enter the mailbox’s IMAP and SMTP settings, test both connections, and choose the inbox synchronization schedule.
2. Build knowledge
Add answers manually or import reviewed questions from a documentation URL, HTML, TXT, Markdown, or DOCX file.
3. Begin in Review
Let AnswerHawk draft while a person approves every reply. Trusted and Autopilot modes are Pro workflows for proven answers.
Cases AnswerHawk keeps human
Refunds, chargebacks, legal, security, privacy, possible data loss, attachments, credentials, payment-card requests, and low-confidence questions are deliberately escalated instead of guessed at.
AnswerHawk guides
Use these guides to design the support process, connect the mailbox, build reliable knowledge, and decide where automation should stop.
Delete Old Posts and Pictures
Start with a read-only scan, review old content and images, then choose your cleanup action. The complete guide covers installation, Trash versus permanent deletion, media protection labels, Quick Cleanup, history, and optional Pro scheduling.
Weekly Menu Manager
Create reusable items, organize them into weekly menus, publish the active schedule, and choose contact or WooCommerce ordering.
1. Add menu items
Create reusable items with descriptions, prices, images, quantities, categories, and ordering details.
2. Build the week
Choose items, organize categories, set menu dates and deadlines, and schedule when the menu should become active.
3. Publish and fulfill
Place the menu on a page, accept orders through the chosen method, and use pickup and production tools where available.
Still stuck?
Include the plugin name, plan, WordPress version, plugin version, what you expected, and what happened. Never send passwords, mailbox credentials, API keys, license keys, or private customer information.